Trainer

Offshore Business Processing

₺17.6-24.6K[Aylık]
Tesis içi - Pasig1-3 Yıl TecrübeÜniversite mezunuTam zamanlı
Paylaşmak

İş tanımı

Avantajlar

  • Çalışan Takdiri ve Ödüllendirme

    Performans bonusu, Yıllık değerlendirme, Ayın Çalışanı Ödülü, Çalışan Tanıma Programı, Teşvikler

  • Devletin Zorunlu Sağladığı Faydalar

    13. Ay Ödemesi, Pag-Ibig Fonu, Ücretli tatil, Philhealth, SSS/GSIS

  • Sigorta Sağlık ve Wellness

    HMO

  • Diğerleri

    Şirket Sosyal Etkinlikleri, Ofis Partileri

  • Profesyönel geliştirme

    Profesyönel geliştirme

  • İzin ve İzin

    Hükümetin Zorunlu İzin, Hastalık İzni, Yalnız Ebeveyn İzni, Tatil İzni

Devamını oku

Açıklama

Job Summary

  • HMO on Day 1
  • Receive promising perks and rewards
  • Experience travel opportunities
  • Get recognized for what you do
  • Achieve work-life balance
  • Improve exponentially with enhanced learning


Responsibilities

  • To train, support and mentor associates on required skills per client request
  • To assist the Training Supervisor with tasks and responsibilities related to the post
  • To set a timeline or training calendar cycle, which promotes increased operational efficiency
  • To carry out strict process compliance on all levels within the team
  • To update and review training plans that adapt to business needs
  • To participate and contribute on weekly, bi-weekly and monthly business review meetings
  • To administer Learning and Performance Needs Analysis (LPNA) on current employees
  • To conduct and develop effective training techniques or methods for new hires and existing associates
  • To identify and provide essential information for the trainees' development and needs
  • To develop and update training curriculum through coming up with the best resolutions and applying it accordingly
  • To ensure high customer satisfaction through conducting NPS surveys at a defined frequency
  • To plan and provide training support and development plans for associates
  • To come up and conduct refresher training for existing associates that develop key skills that are essential for their respective accounts
  • To facilitate or manage soft skills training such as for voice and customer experience

Gereklilik

  • Must be a college graduate or completed at least 2-years in college
  • At least 1-2 yrs of Training experience in a BPO setting
  • Background and/or experience in freight forwarding or customs brokerage is an advantage
  • Willing to work on public holidays/festivals if scheduled/required
  • Works well with time management and an optimistic approach to challenging roles or tasks
  • Carry the initiative to sustain and satisfy client relationships as well as train and develop the team
  • A competent team player with a great grasp on the business and associate needs
  • Eager to promote and uphold the corporate values


Eğitimcommunication skillsBPO
Preview

Funcion Jocille

Sourcing SpecialistOffshore Business Processing

Yüksek yanıt oranı

Çalışma konumu

18th, Offshore Business Processing - Ortigas, 17th Floor Cyberscape Gamma Topaz & Ruby Roads, Ortigas Center, Pasig, Metro Manila, Philippines

Yayınlandı 05 February 2025

Rapor

Bossjob Güvenlik Hatırlatması

Eğer pozisyon yurt dışında çalışmanızı gerektiriyorsa lütfen dikkatli olun ve dolandırıcılığa karşı dikkatli olun.

İş arayışınız sırasında aşağıdaki davranışlara sahip bir işverenle karşılaşırsanız, lütfen hemen bildirin

  • kimliğinizi saklıyor,
  • bir garanti vermenizi veya mülkünüzü tahsil etmenizi gerektiriyorsa,
  • sizi yatırım yapmaya veya fon toplamaya zorluyorsa,
  • Yasadışı menfaatler topluyor,
  • veya diğer yasa dışı durumlar.