Metacom Business Process Outsourcing Solution Inc. Technical Support Representative

Metacom Business Process Outsourcing Solution Inc.

₺21.7-25.3K[Aylık]

Tesis içi - Taguig1-3 Yıl TecrübeÜniversite mezunuTam zamanlı

Paylaşmak

Ödenekler
Yemek Harcırahı, Ulaşım Ödeneği, Tıbbi Geri Ödeme
Çalışan Takdiri ve Ödüllendirme
Teşvikler
Devletin Zorunlu Sağladığı Faydalar
13. Ay Ödemesi, Ücretli tatil, Philhealth, SSS/GSIS
Sigorta Sağlık ve Wellness
Kaza Sonucu Ölüm ve Parçalanma Sigortası, Diş sigortası, Engelli sigortası, Hayat sigortası, HMO
Avantajların Avantajları
Ücretsiz yemekler
Profesyönel geliştirme
Mesleki Eğitim
İzin ve İzin
Hastalık İzni

Devamını oku

Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.
Diagnose and troubleshoot technical problems, documenting solutions for future reference.
Communicate clearly and effectively with customers to ensure satisfaction.
Collaborate with engineering teams to resolve complex issues.
Maintain a positive attitude and provide exceptional customer service.

Educational Qualifications: Completed at least 2 years in college with no back subjects.
Experience Level: 3-5 years of experience in technical support or customer service.
Skills and Competencies: Proficient in English; strong CSR background; rider support experience; excellent teamwork and communication skills.
Responsibilities and Duties: Provide technical assistance, resolve customer inquiries, and ensure customer satisfaction.
Working Conditions: Fast-paced environment; may require shift work and remote support.
Qualities and Traits: Problem solver, empathetic listener, detail-oriented, and adaptable.