Company Profile: An IT BPO company recognized as the leading global provider of comprehensive and innovative IT services that help clients adapt to the digital world.

Position: Korean IT Support

Industry:  IT/BPO Company

Location: Quezon City 

Salary: Php 100,000 - Php 120,000 Monthly

Schedule: Shifting 

Benefits:

•  HMO
•  Government Mandated Benefits
•  13th Month Pay
•  Performance and Attendance Bonus
•  Competitive salary for bilinguals

Requirements of the job:

• Filipino who fluent  in speaking, reading and writing Korean
• Korean National with Permanent visa in Philippines
• Bachelor’s Degree graduate or at least 2 years in college
• At least  1-2 years experience in Technical Support is a plus
• Willing to work onsite and shifting

Responsibilities of the job:

• Handling customer technical support cases through phone, email and chat
• Respond to customer inquiries and assist in troubleshooting and resolving challenges
• Properly answer questions regarding the account being handled
• Resolve technical issues related to network interruptions

Recruitment Process: (ONLINE)

• Initial Interview
• Final Interview 
• Language Assessment
• Job Offer