Tech Support - No BPO Experience Needed

Metacom Business Process Outsourcing Solution Inc.

₺10.8-14.4K[Aylık]
Tesis içi - CebuExp GerekmiyorLise/LiseTam zamanlı
Paylaşmak

İş tanımı

Avantajlar

  • Çalışan Takdiri ve Ödüllendirme

    Performans bonusu, Çalışan Tanıma Programı, Teşvikler

  • Devletin Zorunlu Sağladığı Faydalar

    13. Ay Ödemesi, Pag-Ibig Fonu, Ücretli tatil, Philhealth, SSS/GSIS

  • Sigorta Sağlık ve Wellness

    Sağlık sigortası, HMO

  • Profesyönel geliştirme

    Mesleki Eğitim, Profesyönel geliştirme

  • İzin ve İzin

    Tatil İzni

Devamını oku

Technical Support Representative – UK Tech Account (Entry Level)


Location: Insular Building, Cebu City

Schedule: Shifting

Work Setup: Onsite


Qualifications:

  • High School Graduate (Old Curriculum) / SHS Graduate / ALS Passer
  • Open to Freshers (0–6 months call center experience)
  • Excellent English Communication Skills (B2 CEFR level)
  • With or without technical background
  • Preferably with IT-related course or technical work exposure
  • Willing to work on shifting schedules and in an onsite setup


Key Responsibilities – Tech Support Associate (BPO)

  • Troubleshoot technical issues related to hardware, software, or network via phone, chat, or email.
  • Deliver excellent customer service by providing clear and effective solutions.
  • Log and document all interactions accurately in internal systems.
  • Escalate complex problems to higher-level support when needed.
  • Meet performance targets such as response time, resolution rate, and customer satisfaction.
  • Stay updated on product knowledge, tools, and troubleshooting techniques.
  • Follow company policies on data security and customer privacy.


Account Details:

  • UK-Based Technical Support Account
  • Voice Support (WOSA)


Compensation & Benefits:

  • Monthly Salary: PHP 21,000
  • Paid Training Provided
  • 22 Paid Leaves
  • HMO Coverage
  • 13th Month Pay
  • Complete Government Mandated Benefits



Kickstart Your BPO Career Today!

Whether you're a fresh graduate or looking to pivot into the tech support industry, this is your chance to join a dynamic, growth-oriented team.

Apply now and start your BPO journey in Cebu City!

Preview

Ma. Franchesca Ramos

HR OfficerMetacom Business Process Outsourcing Solution Inc.

Bugün 0 Kez Yanıtla

Çalışma konumu

3|F Insular Life Building, Cebu Business Park, Cebu City (across Starbucks Ayala Terraces), Teleperformance - Insular Life Building. Mindanao Ave, Cebu City, 6000 Cebu, Philippines

Yayınlandı 08 October 2025

Bossjob Güvenlik Hatırlatması

Eğer pozisyon yurt dışında çalışmanızı gerektiriyorsa lütfen dikkatli olun ve dolandırıcılığa karşı dikkatli olun.

İş arayışınız sırasında aşağıdaki davranışlara sahip bir işverenle karşılaşırsanız, lütfen hemen bildirin

  • kimliğinizi saklıyor,
  • bir garanti vermenizi veya mülkünüzü tahsil etmenizi gerektiriyorsa,
  • sizi yatırım yapmaya veya fon toplamaya zorluyorsa,
  • Yasadışı menfaatler topluyor,
  • veya diğer yasa dışı durumlar.
Tips
×

Some of our features may not work properly on your device.

If you are using a mobile device, please use a desktop browser to access our website.

Or use our app: Download App