Collabera Digital
Company Description
Ascendion is a leading provider of AI-first software engineering services, accelerating innovation for Global 2000 clients through applied AI, software engineering, cloud, data, experience design, and talent transformation capabilities. Headquartered in New Jersey, we operate with a remote and hybrid workforce alongside 40+ global offices in 12 countries across North America, Europe, and APAC. Ascendion is committed to building technology powered by Generative AI, fostering an inclusive workforce, and contributing to service and vibrant culture in our communities.
Role Description
This is a full-time on-site role for a Team Lead (CSR Project) located in Taguig. The Team Lead will oversee daily operations of the customer service team, ensure high levels of customer satisfaction, and maintain excellent customer support. Responsibilities include managing and mentoring team members, developing and implementing customer service strategies, and acting as a key point of communication between customers and the company. The Team Lead will also handle escalations and ensure service excellence in all interactions.
Qualifications
Please refer to job description.
Boss
HR ManagerCollabera Digital
3rd floor, Room 305, Cebu holdings Center, Cardinal Rosales Avenue, Cebu Business Park Cebu, Cebu, PH
Yayınlandı 27 May 2025
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