Lobby Ambassador

LaVie Resort and Casino

₺18.2-21.8K[Aylık]
Tesis içi - Manila1-3 Yıl TecrübeÜniversite mezunuTam zamanlı
Paylaşmak

İş tanımı

Avantajlar

  • Devletin Zorunlu Sağladığı Faydalar

    13. Ay Ödemesi

  • Sigorta Sağlık ve Wellness

    Sağlık sigortası, Hayat sigortası

  • Avantajların Avantajları

    Şirket Ekipmanları, Çalışan İndirimi, Ücretsiz yemekler, Spor salonu üyeliği, Park alanı

  • İzin ve İzin

    Hastalık İzni, Tatil İzni

Devamını oku

The Lobby Ambassador serves as the first point of contact for all guests, visitors, and clients entering the facility. This role is responsible for creating a welcoming, professional, and seamless arrival experience while ensuring efficient flow within the lobby area. The Lobby Ambassador provides information, assists with inquiries, and coordinates with relevant departments to ensure exceptional guest satisfaction.


KEY RESPONSIBILITIES

  • Guest Reception and Customer Service - greets all guests and visitors warmly and professionally, provides immediate assistance and accurate information, responds to inquiries, and maintains a polished and approachable presence at all times.
  • Lobby Operations Management - oversees the cleanliness, orderliness, and safety of the lobby area, coordinates with housekeeping, security, and other departments for operational needs, and manages guest flow during peak hours to prevent congestion.
  • Visitor Assistance and Coordination - facilitates visitor registration, ensures they are connected with their respective hosts, assists with transportation or concierge-related needs, and performs basic administrative tasks such as documentation and information updates.
  • Brand and Guest Experience Enhancement - upholds company standards related to hospitality and service quality, proactively enhances the guest experience by offering additional assistance or information, and acts as a brand representative by communicating key services, amenities, or promotions.
  • Safety and Compliance - works with security to ensure adherence to safety protocols, supports emergency procedures by guiding guests during drills or incidents, and maintains confidentiality in compliance with data privacy policies.


QUALIFICATIONS

  • Bachelor’s degree in Hospitality, Tourism or related field preferred.
  • Experience in customer service, front office, or hospitality roles is an advantage.
  • Strong communication and interpersonal skills.
  • Professional appearance and excellent customer engagement skills.
  • Ability to remain calm, courteous, and efficient under pressure.
  • Basic administrative and computer skills.
İngilizce diliMüşteri servisiMüşteri ilişkileri yönetimiJapon DiliKorecePleasing PersonalityKişiler arasıKişilerarası becerileri
Preview

Romel Buenavista

HR ManagerLaVie Resort and Casino

Üç gün içinde aktif

Çalışma konumu

1588 Pedro Gil, corner Del Pilar St, Malate, Manila, Metro Manila, Philippines

Yayınlandı 12 December 2025

Rapor

Bossjob Güvenlik Hatırlatması

Eğer pozisyon yurt dışında çalışmanızı gerektiriyorsa lütfen dikkatli olun ve dolandırıcılığa karşı dikkatli olun.

İş arayışınız sırasında aşağıdaki davranışlara sahip bir işverenle karşılaşırsanız, lütfen hemen bildirin

  • kimliğinizi saklıyor,
  • bir garanti vermenizi veya mülkünüzü tahsil etmenizi gerektiriyorsa,
  • sizi yatırım yapmaya veya fon toplamaya zorluyorsa,
  • Yasadışı menfaatler topluyor,
  • veya diğer yasa dışı durumlar.
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