We are looking for a detail-oriented Sales Support Specialist to join our team. The ideal candidate will have experience in retail, sales, and customer service, with a strong background in order management and invoicing. You will play a crucial role in ensuring smooth transactions, excellent customer interactions, and accurate order tracking.

Responsibilities

• Process orders accurately using order management systems and POS platforms (e.g., Counterpoint).
• Handle customer inquiries professionally via email, chat, and other digital platforms.
• Generate invoices and track payments using invoicing software.
• Maintain accurate records of inventory, transactions, and account details.
• Collaborate with internal teams to resolve order-related issues efficiently.
• Provide outstanding customer service and ensure client satisfaction.
• Utilize Microsoft Office and other digital tools to manage communications and reporting.
• Assist in managing B2B accounts, ensuring seamless transactions and relationship management (preferred).

Work Hours

• Monday to Friday, 8:00 AM - 5:00 PM (PST)

If you meet the qualifications and are eager to contribute to a dynamic team, apply now!

Job Type: Full-time

Pay: Php25,000.00 - Php30,000.00 per month

Benefits:

• Work from home

Schedule:

• 8 hour shift
• Evening shift
• Monday to Friday

Supplemental Pay:

• 13th month salary

Experience:

• hardware sales: 1 year (Required)
• POS software: 1 year (Preferred)

Work Location: Remote

• Experience: 2+ years in a customer-facing or administrative role, preferably in hardware sales or a related industry.
• Order Processing Knowledge: Familiarity with order management systems, POS platforms, and invoicing software.
• Customer Service Skills: Strong communication abilities to handle inquiries and concerns professionally.
• Technical Proficiency: Comfortable using Microsoft Office, email, chat platforms, and digital tools.
• Attention to Detail: Strong organizational skills to ensure accuracy in order processing, invoicing, and inventory tracking.
• B2B Account Management (Preferred): Experience handling corporate accounts is an advantage.