The Online Sales Representative is responsible for handling customer inquiries, promoting products or services online, and closing sales through digital platforms. The role focuses on

providing excellent customer service and achieving sales targets through chat, social media, and online marketplaces.

Responsibilities

• Respond to customer inquiries via chat, email, and social media
• Promote and sell products or services online
• Assist customers with product information, pricing, and orders
• Process sales transactions and coordinate with fulfillment teams
• Follow up with customers to ensure satisfaction
• Meet daily or monthly sales targets
• Maintain accurate records of inquiries and sales

Job Requirements

• High school graduate or college level (Bachelor’s degree is an advantage)
• Experience in online sales, customer service, or e-commerce is a plus
• Good communication and persuasion skills
• Comfortable using chat tools, social media, and online platforms
• Customer-focused, goal-oriented, and reliable