JOB SUMMARY:

Responsible for the attainment of sales targets of assigned concession stores through effective management of manpower, inventory, merchandise and operations.

• Handles orders of merchandisers and customers endorsed by merchandisers.
• Timely response and provide accurate information on the company's products and services via phone, messages and email queries. 
• Provide proposals to retail orders and route to proper internal departments depending on the client’s concern/s on a timely manner.
• Assist in the Shipping arrangements.
• Assist after sales and return and exchange items within warranty. 
• Assessing the effectiveness of different product displays and store layout on sales figures.
• Ensure that existing product displays have accurate product labels and price tags. 
• Monitors daily sales achievement of assigned stores to ensure that sales accomplishment for the month.
• Prepares and effectively analyzes sales reports of assigned stores, assesses feedback and understands sales trends to recommend solutions.
• Ensures that assigned stores have accurate inventory by reviewing customer feedback to predict sales trends and seasonal stock demand; Analyzing product performance and establishing the right merchandise mix per store.
• Developing strategies to ensure the company’s products meet the needs of customers
• Monitoring competitors to ensure the company has the best product offering.
• Developing and maintaining positive relationships with customers, Partners and other stakeholders. 
• Conducts regular audits and spot inspection of inventories.
• Provides on-the-spot training and coaching of merchandisers when needed.
• Maintaining client records, tracking sales records and compiling daily and monthly reports.
• Participating in any required meeting and training.
• Any other related task assigned by the Management.

• Bachelor’s degree in any field
• 1-2 years of experience in retail store, operations or customer service
• Preferably with knowledge in concession procedures, operations, inventory and merchandise management.
• Able to work independently and ability to manage complex projects and multi-task.
• Proficient in MS Office and Google Workspace
• Excellent Verbal and written communication skills
• Outstanding customer service skills 
• Strong relationship-building skills
• Organizational skills
• Administrative and time management skills
• Strong attention to detail
• Problem solving
• Data analysis
• Ability to work overtime during regular days and holidays when required.
• Willing to travel within the Philippines and be assigned in any branches when required.

PHYSICAL REQUIREMENTS:

• Must be physically fit.