The Sales Admin Officer is responsible for ensuring smooth day-to-day administrative operations of the training center, coordinating training activities, managing participant records, and providing support to clients and vendors.

Duties and Responsibilities:

1. Administrative Support

• Manage daily office operations and clerical tasks
• Maintain and organize training records and documentation
• Monitor and replenish inventory of office and training supplies
• Prepare and process official documents such as memos, certificates, receipts, and forms

2. Training Coordination

• Schedule training sessions and update training calendars
• Coordinate with trainers, guest speakers, and participants
• Prepare and distribute training materials before and during sessions
• Set up training venues (physical and virtual via Zoom, Google Classroom, etc.)

3. Participant Management

• Respond to inquiries and handle participant registration
• Maintain accurate records of attendees and enrollees
• Issue training certificates and evaluation forms
• Monitor attendance and track completion of training programs

4. Reporting and Filing

• Compile data for training reports and post-training summaries
• Maintain updated digital and hard copy filing systems
• Assist management in preparing reports for clients, auditors, or accrediting agencies

5. Client and Vendor Support

• Communicate with clients regarding training schedules, requirements, and documentation
• Coordinate with vendors for training-related logistics (venue, meals, materials, etc.)
• Provide assistance to external trainers or partner organizations during events

6. Sales and Client Acquisition

• Promote training services to potential clients and organizations
• Prepare proposals and quotations for customized training requests
• Assist in achieving monthly or quarterly sales targets
• Build and maintain strong relationships with clients and partners

Qualifications:

• Bachelor’s degree in Business Administration, Education, Marketing, or any related field
• Minimum 1 year of experience in administrative or training-related work; sales experience is a plus
• Excellent written and verbal communication skills
• Proficient in Microsoft Office and Google Workspace
• Organized, detail-oriented, and able to manage multiple tasks
• Client-focused and comfortable in dealing with different stakeholders
• Willing to work flexible hours or travel if required