Responsible for encoding & issuance of invoices of all purchased item/s by the customer/s.

1. Daily Operations

• Consistently follow and abide by the company’s established policies and procedures.
• Prepare & issue invoices of transactions, schedule deliveries of items to customers.
• Encode daily Delivery Receipt; Prepares Delivery Register & Collection Report (DRCR) for the next day delivery.
• Check & update Accounts Receivables & Cash on Delivery Transactions.
• Follow up on Made To Order (MTO) & pending deliveries of customers.

2. Customer Engagement

• Ensure high levels of customers’ satisfaction through excellent service.
• Acknowledge the presence of customers, listen and pay attention to their needs.
• Attend customer complaints with eagerness and understanding.

Qualifications

• Four (4) years graduate of any course
• Preferably with background in customer service or any similar roles
• Must be customer-oriented
• Must have good communication and organizational skills