The Shift Manager is responsible for supervising daily operations during assigned shifts, ensuring excellent customer service, smooth workflow, adherence to company standards, and achievement of operational goals. The role involves leading and motivating the team, handling customer concerns, and ensuring compliance with company policies and procedures.

• Bachelor’s degree in Business Management, Hospitality, or related field (preferred but not always required).
• At least 1–2 years of supervisory experience in food service, retail, or hospitality.
• Strong leadership, organizational, and problem-solving skills.
• Excellent communication and interpersonal abilities.
• Ability to work flexible schedules, including weekends and holidays.