Reservation Staff - Team Leader

H.I.S. Global Business Inc.

₺16.6-18K[Aylık]
Tesis içi - Makati1-3 Yıl TecrübeÜniversite mezunuTam zamanlı
Paylaşmak

İş tanımı

Avantajlar

  • Devletin Zorunlu Sağladığı Faydalar

    13. Ay Ödemesi, Çalışan Kredisi, Pag-Ibig Fonu, Philhealth, SSS/GSIS

  • Sigorta Sağlık ve Wellness

    Hayat sigortası, HMO

  • Diğerleri

    Şirket Sosyal Etkinlikleri

The Reservation Staff is responsible for assisting with the planning, coordination, and management of travel arrangements for individuals or groups. This includes booking flights, hotels, car rentals, and other transportation, ensuring travel itineraries meet client or company requirements, and providing support for any travel-related issues that arise. They must stay updated on travel policies, regulations, and best practices, offering advice and solutions to travelers while ensuring a seamless and efficient travel experience.


Responsibilities:

  • Communicating with our international network via email and calls
  • Be able to communicate with client/s via emails, chat, and calls
  • Data encoding
  • Online Reservation Management
  • Process bookings via email
  • Monitor bookings schedules
  • Invoice processing
  • Virtual card payments process
  • Oversee a team, ensuring adherence to schedules and processes
  • Coach, mentor, and conduct team huddles if necessary.
  • Handle escalations and complex customer issues, escalating to management as needed


Qualifications:

  • Must possess at least a Bachelor’s Degree in Tourism Management, Hospitality Management, or any related field
  • With 2–3 years of experience in hotel reservations using GDS systems (AMADEUS, SABRE, OSCAR, etc.)
  • Proficient in Google Workspace & Microsoft Office Tools
  • Flexible and adaptable, willing to work on various schedules, including weekends and holidays
  • Excellent communication skills and proficiency in the English language (both written and verbal)
  • Great team player and people management skills
  • Willing to a flexible schedule and work on-site in Makati City


Benefits:

  • Hybrid Setup upon Regularization
  • Yearly Performance Appraisal
  • Skill Set Appraisal
  • HMO & Group Life Insurance
  • Government-mandated (SSS, PHIC, and HDMF)
  • Annual Team Building Activities
  • Monthly Celebrations
Bilgisayar OkuryazarlığıHotel ReservationsKılıçAmadeusGood Communication Skillsİnsan yönetimiTakım oyuncusu
Preview

Rob Carlos Unabia

HR OfficerH.I.S. Global Business Inc.

Bugün 0 Kez Yanıtla

Çalışma konumu

14th Floor, 2251 IT Hub. 2251 Chino Roces Ave, Makati City, 1231 Metro Manila, Philippines

Yayınlandı 26 November 2025

Rapor

Bossjob Güvenlik Hatırlatması

Eğer pozisyon yurt dışında çalışmanızı gerektiriyorsa lütfen dikkatli olun ve dolandırıcılığa karşı dikkatli olun.

İş arayışınız sırasında aşağıdaki davranışlara sahip bir işverenle karşılaşırsanız, lütfen hemen bildirin

  • kimliğinizi saklıyor,
  • bir garanti vermenizi veya mülkünüzü tahsil etmenizi gerektiriyorsa,
  • sizi yatırım yapmaya veya fon toplamaya zorluyorsa,
  • Yasadışı menfaatler topluyor,
  • veya diğer yasa dışı durumlar.
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