We’re Hiring: Talent Operations Specialist (Accounting)!

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We are currently on the lookout for a Talent Operations Specialist (Accounting) to join our team at Cloudstaff, the #1 workplace everywhere! Think you qualify for the role? Attach a 1-2 minute video intro and introduce yourself to us so we can meet you virtually. Attach this together with your updated CV to become a priority applicant!

Role: Talent Operations Specialist (Accounting)

Work Arrangement: Hybrid

Location: Philippines - Angeles / Mabalacat (Pampanga), Makati, Ortigas

Schedule: Morning Shift

Key Responsibilities:

Talent Operations:

• Meets with stakeholders/hiring managers as needed to provide updates on active roles, challenges, and discuss potential requirements, including those for niche roles such as Accounting, IT, etc.
• Ensures that recruitment SLAs/metrics and agreed TATs are met.
• Provides accurate Recruitment Reports (Daily/Weekly) to the Talent Operations Lead/Manager in a timely manner.
• Ensures that Job In-Take Sessions/role calibrations are scheduled with Hiring Managers prior to working on a particular role.
• Works with RMS and TA Lead in conducting a market scan for net new roles, including niche roles such as Accounting, IT, etc.
• Reviews endorsements from RMS Specialist Partner and conducts Behavioral Interviews with the candidates.
• Initiates administration and completion of online and written exams as needed.
• Coordinates scheduling of interviews and hiring results to hiring managers.
• Provides interview feedback to candidates in a timely manner.
• Makes recommendations to management on who to extend offers of employment to candidates based on interviews and background investigations.
• Prepares job offers and issues employment contracts to New Hires.
• Ensures that offers are aligned with the internal pay ranges and at par with market rates, especially for specialized roles.
• Ensures that pre-employment documents are submitted by new hires a week before the scheduled start date.
• Gathers candidate data for market intelligence purposes to ensure that we are up to date with market practices, particularly for niche roles; shares the information with the Recruitment Operations Lead and Recruitment Operations Manager.
• Monitors the daily flow of applicants and ensures that all scheduled candidates are accommodated for Behavioral Interviews, Assessments, or Contract Signing.
• Sends End of Day Report to the Talent Acquisition Team.
• Gathers Pre-Employment Requirements from New Hires and will be responsible for follow-up with the candidates.

Candidate Profiling / Behavioral Interviews:

• Make outbound calls to qualified pipeline of candidates endorsed by RMS Team, including those for niche roles.
• Conduct phone interviews and schedule successful candidates for endorsement to Sales Teams.
• Regular & timely correspondence with Hiring Managers, particularly for niche role requirements.
• Initiate, maintain, and develop relationships with Sales Leads & other business units.

CS Recruit Candidate Management & Tracking:

• Answer questions regarding the recruitment process, including queries related to niche roles.
• Conduct call outs of qualified candidates and drive timely updates of CS Recruit.

Administration Tasks:

• Perform other related duties as may be assigned either in support of divisional/departmental goal attainment or for professional training, education, or development as programmed by Recruitment Operations Officer.

Qualification and requirements (Non-negotiable):

• College Graduate
• Administrative-related Experience
• Customer Service Experience/Relevant Experience
• Minimum of 2-3 years End to End Recruitment (Accounting, IT) and Stakeholder Management experience; preferably in a global organization 
• Willingness to work onsite 3x a week as part of the role’s hybrid work arrangement.