Quality Auditing Analyst

Global Strategic

₺14.6-18.2K[Aylık]

Tesis içi - Mandaluyong1-3 Yıl TecrübeÜniversite mezunuTam zamanlı

Paylaşmak

İş tanımı

Avantajlar

Devletin Zorunlu Sağladığı Faydalar
13. Ay Ödemesi
Sigorta Sağlık ve Wellness
HMO
Avantajların Avantajları
Şirket Ekipmanları, Park alanı, Uyku Odaları
Profesyönel geliştirme
Mesleki Eğitim, Profesyönel geliştirme
İzin ve İzin
Ölüm İzni, Hastalık İzni, Tatil İzni

Devamını oku

Conduct quality audits to evaluate compliance with standards and procedures.
Analyze data and prepare reports highlighting quality trends and issues.
Collaborate with teams to develop corrective actions and improve processes.
Participate in training sessions to enhance quality awareness.
Maintain documentation and support continuous improvement initiatives.

Must possess a Bachelor’s/College Degree in any course
At least 1 year of audit work experience involving calls, files, and processes. Also, engaged in operations calls for onboarding, training, calibration, performance evaluation, coaching, and data management within the BPO industry.
Must have excellent verbal, written, and interpersonal communication skills
Must be customer service-oriented and detail-oriented
Must be flexible, organized, adaptable, and proficient with Microsoft Office applications (Excel)

İngilizce diliMüşteri servisiOrganizasyon becerileriQuality Assurance (QA)

Preview

Pamela Henessy Palma

RecruiterGlobal Strategic

Üç gün içinde aktif

Çalışma konumu

Lower Ground Floor, Global Strategic Business Process Solutions. Paragon Plaza, 162 Epifanio de los Santos Ave, Mandaluyong City, Metro Manila, Philippines