Job Requirements

• Bachelor’s degree preferred; equivalent work experience accepted.
• 1–2 years of pure insurance experience (billing, account management, or policy servicing).
• Minimum 2–3 years of contact center experience, with at least 1 year in leadership role/supervisory
• Onsite Nightshift

Responsibilities

• Oversee daily operations of the insurance account team ensuring efficient workflow.
• Assist in developing and implementing operational policies and procedures.