• Customer Assistance: Provide timely and effective solutions to customer inquiries, problems,
  
  and requests.

• Product Knowledge: Maintain in-depth knowledge of the company's products or services to
  
  effectively assist customers and answer their questions.

• Issue Resolution: Identify, diagnose, and resolve customer issues or concerns while maintaining
  
  a high level of customer satisfaction.

• Administrative Support: Provide general administrative support to the Operations team, including managing correspondence, daily report generation and management, and handling other clerical tasks.

Qualifications:

• Holder of a degree in finance for Fresh Graduates

• Experience as a Customer Support Specialist or similar administrative role and finance.

• Preferably with a background in Lending industry.

Please refer to job description.