IT Operations Virtual Assistant

Reach Out Central

$200-400[Monthly]
Remote1-3 Yrs ExpBachelorContract
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Remote Details

Open CountryWorldwide

Language RequirementsEnglish

Job Description

Description

We are looking for a detail-oriented IT Operations Virtual Assistant (IT Operations VA) to support client’s IT operations. The ideal candidate will have a strong understanding of IT systems, excellent organizational skills, and the ability to manage multiple tasks effectively.


Key Responsibilities

  • Assist in monitoring and maintaining IT infrastructure, including servers and networks.
  • Support daily operations by troubleshooting and resolving technical issues.
  • Help manage IT documentation, including process manuals and system configurations.
  • Assist with system updates, backups, and maintenance schedules.
  • Coordinate with vendors for hardware and software procurement.
  • Support the implementation of IT policies and procedures.
  • Monitor system performance metrics and generate reports.
  • Assist in training staff on IT processes and tools.
  • Stay updated on industry best practices and emerging technologies.


Requirements

  • Proven experience in IT operations or a related field.
  • Strong understanding of IT infrastructure, networking, and systems administration.
  • Excellent problem-solving and analytical skills.
  • Strong written and verbal communication skills.
  • Ability to work independently and manage multiple tasks efficiently.
  • Familiarity with IT management tools (e.g., ServiceNow, Jira) is a plus.
  • Proficiency in Microsoft Office Suite and Google Workspace.


Hiring Requirements

  • Bachelor’s degree in information technology, computer science, or a related field preferred.
  • Minimum of 1-2 years of experience in IT operations or support.
  • Relevant certifications (e.g., CompTIA Network+, ITIL) are a plus.
  • Strong attention to detail and organization skills.
  • Availability to work flexible hours as needed - various USA timezones 


Essential Hardware Requirements

  • Reliable Computer/Laptop
  • High-Speed Internet Connection and 
  • Backup connection like a pocket Wi-Fi or 5G in phone 
  • Noise-Canceling Headset
  • Webcam
  • Workstation Setup 
  • Surge Protector or UPS


System OperationInformation Security OperationIT InfrastractureNetworkingTrouble ShootingSystem Backup and RecoveryIT management tools
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Sheema Atta

HR DirectorReach Out Central

Just replied

Posted on 14 June 2025

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