• Respond to customer inquiries via chat, email, or phone
• Assist customers with order placement, tracking, and issue resolution
• Maintain a high level of customer satisfaction through effective communication
• Document customer interactions and feedback to improve service
• Collaborate with team members to streamline processes and enhance service delivery

Requirements

• Educational Qualifications: Bachelor’s degree in a relevant field preferred
• Experience Level: No prior experience required, training will be provided
• Skills and Competencies: Strong verbal and written communication skills
• Qualities and Traits: Patience, empathy, and problem-solving abilities
• Responsibilities and Duties: Ability to multitask and prioritize effectively
• Working Conditions: Comfortable working in a remote environment