Management Trainee – Duties & Responsibilities (Casual Dining)

• Support daily restaurant operations (front & back of house).
• Ensure excellent customer service and resolve guest issues.
• Assist with staff supervision, scheduling, and training.
• Operate POS system and handle cash procedures.
• Monitor inventory and assist with ordering supplies.
• Maintain hygiene, safety, and cleanliness standards.
• Participate in staff meetings and on-the-job training.
• Promote in-store offers and gather customer feedback.

• Must be a graduate of a 4-year course in Business Management or any related field (Hospitality, Marketing, or similar).
• Minimum 6 months experience in a restaurant or casual dining environment preferred.
• Willingness to work flexible hours, including evenings, weekends, and holidays.
• Strong communication and interpersonal skills for effective team and customer interaction.
• Ability to work under pressure in a fast-paced environment.
• Basic knowledge of POS systems and cash handling is a plus.
• Good organizational and multitasking skills.
• Positive attitude and eagerness to learn and grow within the company.