IT SUPPORT STAFF

Sheridan

Pazarlıklı
Tesis içi - Mandaue1-3 Yıl TecrübeEğitim gerekli değilTam zamanlı
Paylaşmak

İş tanımı

Açıklama

Job Qualifications:

  • Graduate of any IT-related course (BSIT, Computer Science, Information Systems, etc.)

  • Has knowledge and background with SAP modules and their functionalities

  • With basic experience in system administration and computer hardware troubleshooting

  • Knowledgeable in computer hardware, software, operating systems and networking concepts

  • Ability to diagnose and resolve technical issues effectively

  • Ability to explain technical concepts clearly and effectively to non-technical users

  • Has a strong customer service skills with patience, empathy and a commitment to providing excellent support

  • Has excellent analytical skills to be able to gather and analyze data to identify the root cause of problems

  • Ability to learn and adapt to new technologies and situations

Job Responsibilities:

  • Troubleshooting and Problem-Solving: Addresses technical issues, including hardware, software, network and application problems

  • Technical Support: Provides assistance to users via phone, email or in person and managing support requests

  • Hardware and Software Management: Installs, configures and maintains computer systems, peripherals and software

  • System Maintenance: Performs regular maintenance tasks, including backups, updates and security checks

  • User Training: Guides users on the effective use of new software and hardware

  • Network Support: Maintains and troubleshoots network infrastructure

  • Communication and Collaboration: Works effectively with users, colleagues and vendors to resolve issues

Gereklilik

Please refer to job description.

Sorun gidermeCustomer SupportSistem YönetimiAğ oluşturmaRemote SupportTechnical DocumentationIncident ManagementProblem çözmeİşletim SistemleriHardware Support
Preview

Boss

HR ManagerSheridan

Çalışma konumu

Ouano Ave, Mandaue City 6000, Philippines

Yayınlandı 28 May 2025

Sheridan

101-500 Çalışan

Perakende

İşe alınan iş ilanını görüntüle

Rapor

Bossjob Güvenlik Hatırlatması

Eğer pozisyon yurt dışında çalışmanızı gerektiriyorsa lütfen dikkatli olun ve dolandırıcılığa karşı dikkatli olun.

İş arayışınız sırasında aşağıdaki davranışlara sahip bir işverenle karşılaşırsanız, lütfen hemen bildirin

  • kimliğinizi saklıyor,
  • bir garanti vermenizi veya mülkünüzü tahsil etmenizi gerektiriyorsa,
  • sizi yatırım yapmaya veya fon toplamaya zorluyorsa,
  • Yasadışı menfaatler topluyor,
  • veya diğer yasa dışı durumlar.