Role Responsibilities:

• The ServiceNow Consultant is responsible for developing technical solutions on the ServiceNow platform to satisfy the business needs of the IT department and beyond
• Development of ITSM & custom modules in ServiceNow Platform following best development practices
• Support other developers in their work to integrate existing systems with Service Now
• Strong hands-on ServiceNow implementation or development experience with minimum 3 full cycle implementation of ITSM (Incident, Problem, Change), Asset, CMDB, ITOM
• Creating technical design document and writing Unit test cases
• Knowledge in Web Technologies (XML, HTML,JAVA Script, etc.) Will be essential.
• ServiceNow implementation of HRSD/CSM module
• ServiceNow upgrade hands-on
• Very good knowledge of the ITSM process
• Work with global ServiceNow team to implement the ServiceNow ( all the modules ) across all global locations of client
• Exceptional Interpersonal Skills & Ability to work Independently and with a team

Requirement:

• Candidate should have the ability to perform in a dynamically changing environment
• Should have prior working experience in ServiceNow platform
• ServiceNow Integration to various solutions (SaaS, External Apps) using REST API / webservice / JSON / ServiceNow Scripting.
• Ability to work under pressure and handle crunched timelines
• Excellent verbal/written communication, collaboration, analytical and presentation skills to lead an environment driven by customer service and team work