> Provide excellent customer service to members of AAP and the other individuals seeking assistance by answering questions about products or services, processing orders and handling complaints.

> Maintaining relationships with current customers by providing them with product information and promotional offers.

> Adhere to and meet set schedules, deadlines and quotas

> Accurately and efficiently encode all data; Confirmed that entered data accurately aligns with original documentation/ requirement/s;

> Performing administrative tasks such as greeting clients, answering phones & scheduling appointments

> Coordinating with other departments to ensure smooth operations

> Perform any other office tasks as assigned by the AAP Main Membership Manager. 

> Graduate of any Bachelor’s Degree (4-year course)

> Preferably with sales or customer service-related experience

> Good verbal communication and negotiation skills.

> Exhibit an excellent sense of honesty, integrity and confidentiality.

> Can encode with speed and accuracy.

> Proficient in MS applications (Word, Excel)

> Flexible for mall hours schedule