The HR Associate supports the daily operations of the HR department, including recruitment, onboarding, benefits administration, and employee record maintenance. This role ensures that HR policies and procedures are implemented effectively and that employee needs are met in a timely and confidential manner.

1. Recruitment and Onboarding:

• Assist in the full recruitment lifecycle (i.e., including job postings, resume screening, scheduling interviews, and conducting reference checks)
• Guide new employees through the onboarding process and orientation, ensuring they understand HR policies, procedures, and company culture.

2. Training and Development:

• Identify training needs and coordinate training sessions and employee development programs to enhance employee skills and knowledge.

3. Performance Management:

• Support performance management processes, including goal setting, performance evaluations, and feedback sessions.

4. Employee Relations and Support:

• Serve as a point of contact for employee inquiries regarding policies, benefits, and workplace issues.
• Investigate employee complaints and grievances, mediate disputes, and work to resolve issues in a fair and timely manner.

5. HR Operations and Compliance:

• A solid understanding of labor laws and employment regulations is essential for ensuring compliance and align internal policies by conducting periodic audits.

6. Benefits and Compensation:

• Support benefits administration, including enrollment, claims, and employee queries.
• Assist in payroll processing, ensuring accurate computation of salaries, deductions, government contributions, and timely disbursement.

• Bachelor’s degree in Human Resources, Business Administration, or related field
• Minimum of 3 years of experience in an HR or administrative role preferred
• Work experience in advertising and/or related industry is a plus
• Familiarity with HR software and tools is a plus (e.g., HRIS, ATS)
• Strong interpersonal and communication skills are essential for interacting with employees, managers, and other stakeholders.
• High level of attention to detail and organizational skills
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)
• Knowledge of labor laws and HR best practices