Qualifications

1. Bachelor’s degree in Human Resources, Business Administration, Psychology, or related field
2. Minimum 2 years of experience in an HR Generalist or similar role.
3. Strong knowledge of labor laws and HR best practices in the retail sector
4. Excellent communication and interpersonal skills with the ability to handle sensitive employee matters
5. Highly organized, detail-oriented, and capable of managing multiple priorities
6. Comfortable working both independently and as part of a team, including onsite support at retail locations
7. Monday: Office-based reporting and audit prep at Head Office (Sta. Cruz, Manila)
8. Tuesday to Saturday: Onsite audits and fieldwork as scheduled

Responsibilities

• Manage full-cycle recruitment and staffing for retail stores and support teams
• Coordinate onboarding and orientation programs to ensure smooth integration of new hires
• Serve as the primary contact for employee inquiries, concerns, and general HR support
• Assist in resolving workplace issues, including participation in disciplinary actions and conflict resolution
• Monitor employee attendance and ensure proper adherence to shift schedules
• Collaborate with payroll to validate timekeeping and attendance records
• Maintain accurate employee files and HR documentation in compliance with company policies and labor laws
• Ensure compliance with local labor regulations and internal company standards
• Generate regular HR reports on attendance, turnover, staffing levels, and other relevant metrics
• Support training initiatives, benefits administration, and occasional audits at retail locations
• Partner with store management to promote employee engagement and a positive workplace culture