Host

Crowne Plaza Kuala Lumpur City Centre

Pazarlıklı
Tesis içi - Kuala Lumpur1-3 Yıl TecrübeLise/LiseTam zamanlı
Paylaşmak

Bu iş aşağıdakilere açıktır: Malezyalı

İş tanımı

Avantajlar

  • Ödenekler

    Ulaşım Ödeneği

  • Çalışan Takdiri ve Ödüllendirme

    Yıllık değerlendirme, Çalışan Tanıma Programı

  • Sigorta Sağlık ve Wellness

    Hayat sigortası

  • Avantajların Avantajları

    Çalışan İndirimi, Ücretsiz yemekler

  • Profesyönel geliştirme

    Mesleki Eğitim

  • İzin ve İzin

    Doğum Günü İzni, Mazeret izni, Hükümetin Zorunlu İzin, Hastalık İzni, Düğün İzni

  • İş-Yaşam Dengesi

    Esnek saatler

Devamını oku

What is the job? 

Food and Beverage is what adds flavour to a stay! Guests love to enjoy delicious, freshly-prepared and beautifully presented food. To deliver a great guest experience – As the F&B Hostess, you’ll show around food and beverage outlets in a timely manner, helping guests to have memorable experiences whenever and wherever they dine.


Your day-to-day: 

  • Meet and greet all guests and potential guests, at the front of the F&B outlet by ensuring the following:
  • Ensure the F&B outlet is ready to receive guests prior to opening and that both wait staff and tables are ready in line with opening standards
  • Ensure F&B outlet operating equipment is clean and in working order
  • Maintaining impeccable uniform and personal presentation standards in accordance with hotel policy.
  • Welcoming guests to the F&B outlet
  • Being attentive to guest’s requests
  • Escort guests to their preferred table or reserved table and seat guests according to F&B outlet standards
  • Manage reservations and document in the Reservation book according to F&B outlet standards
  • Train waiter staff and bus staff in hostess standards
  • Be attentive to guests and resolve their complaints where possible, reporting all incidents to your Supervisor
  • Take action to solve guest problems/complaints and use established guidelines for any service recovery to ensure guest satisfaction
  • Receive guest payments and process transactions as outlined in the cash and charge procedures as needed
  • Work as team and communicate and co-ordinate with other departments to ensure excellent quality and service
  • Maintain responsibility of cleanliness of hostess stations, all menus and drink menus
  • Assist with food & beverage service
  • Maintain detailed knowledge of menu, including daily specials
  • Ensure tables are cleared quietly and efficiently
  • May assist with other duties as assigned


Accountability

  • Completion of daily operational tasks


What we need from you? 

  • Basic reading and writing. Food service experience with general knowledge of restaurant operations preferred. Must be at the minimum age to serve alcohol in line with any local legislative requirements.


The statements in this job description are intended to represent the key duties and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job.

Preview

Estee Yew

Assistant HR ManagerCrowne Plaza Kuala Lumpur City Centre

Bugün 0 Kez Yanıtla

Çalışma konumu

Crowne Plaza Kuala Lumpur City Centre by IHG. No 22, Menara 8, Jalan Yap Kwan Seng, 50450 Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

Yayınlandı 26 December 2025

Crowne Plaza Kuala Lumpur City Centre

101-500 Çalışan

Otel

İşe alınan iş ilanını görüntüle

Rapor

Bossjob Güvenlik Hatırlatması

Eğer pozisyon yurt dışında çalışmanızı gerektiriyorsa lütfen dikkatli olun ve dolandırıcılığa karşı dikkatli olun.

İş arayışınız sırasında aşağıdaki davranışlara sahip bir işverenle karşılaşırsanız, lütfen hemen bildirin

  • kimliğinizi saklıyor,
  • bir garanti vermenizi veya mülkünüzü tahsil etmenizi gerektiriyorsa,
  • sizi yatırım yapmaya veya fon toplamaya zorluyorsa,
  • Yasadışı menfaatler topluyor,
  • veya diğer yasa dışı durumlar.
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