• Greet and assist guests in a professional and friendly manner.
• Manage front desk operations including check-in and check-out procedures.
• Handle guest inquiries and resolve issues promptly and efficiently.
• Maintain accurate records of guests and bookings.
• Collaborate with other departments to ensure seamless guest experiences.

Requirements

• Bachelor’s degree in a relevant field such as Hospitality Management or Business.
• 1–3 years of experience in a front office or customer service role. Fresh graduates are welcome to apply.
• Strong communication and interpersonal skills.
• Proficient in using office software and front desk management systems.
• Positive attitude, attention to detail, and ability to work in a fast-paced environment.