Front Desk Officer

Pacific Instyle Hospitality Corporation

₺10.9-14.5K[Aylık]
Tesis içi - Quezon CityExp GerekmiyorDiplomaTam zamanlı
Paylaşmak

İş tanımı

Avantajlar

  • Çalışan Takdiri ve Ödüllendirme

    Teşvikler

  • Devletin Zorunlu Sağladığı Faydalar

    13. Ay Ödemesi, Pag-Ibig Fonu, Philhealth, SSS/GSIS

  • Sigorta Sağlık ve Wellness

    Hayat sigortası, HMO

  • Diğerleri

    Şirket Sosyal Etkinlikleri, Ofis Partileri

  • Avantajların Avantajları

    Park alanı

  • Profesyönel geliştirme

    Mesleki Eğitim

Devamını oku

The GSA Supervisor is directly responsible for overseeing the Front Desk (GSA) team, ensuring smooth and professional service delivery throughout all shifts. This position demands an organized and hands-on leader who ensures Front Desk Officers perform according to operational standards and deliver exceptional guest service.


Key Responsibilities (Aligned to Front Desk Officers):

  • Supervision & Shift Oversight:
  • Lead and manage the performance of Front Desk Officers during all operational hours.
  • Ensure GSAs are present, properly assigned, and fulfilling duties during shifts.
  • Step in to cover front desk duties when short-staffed to avoid service gaps.
  • Compliance & Auditing:
  • Conduct regular audits to ensure Front Desk Officers follow SOPs, safety, and guest service standards.
  • Monitor grooming, behavior, and adherence to protocols.
  • Reporting & Accountability:
  • Review shift reports, logs, and guest feedback submitted by GSAs.
  • Investigate issues raised during or after shifts.
  • Submit Incident Reports (IRs) for non-compliance or violations by any GSA team member.
  • Training & Development:
  • Onboard and train new GSAs on front desk systems and guest handling.
  • Provide coaching and corrective feedback to underperforming GSAs.
  • Conduct regular performance checks and evaluations.
  • Cross-Department Coordination:
  • Work closely with housekeeping, maintenance, security, and other departments to ensure seamless guest experiences.
  • Handle special requests, VIP arrivals, or guest complaints escalated by GSAs.
Preview

HR RECRUITMENT II

HR OfficerPacific Instyle Hospitality Corporation

Bugün 0 Kez Yanıtla

Çalışma konumu

Pacific Park Hotel35 Regalado Ave, West Fairview, Quezon City, 1118 Metro Manila, Philippines

Yayınlandı 06 October 2025

Bossjob Güvenlik Hatırlatması

Eğer pozisyon yurt dışında çalışmanızı gerektiriyorsa lütfen dikkatli olun ve dolandırıcılığa karşı dikkatli olun.

İş arayışınız sırasında aşağıdaki davranışlara sahip bir işverenle karşılaşırsanız, lütfen hemen bildirin

  • kimliğinizi saklıyor,
  • bir garanti vermenizi veya mülkünüzü tahsil etmenizi gerektiriyorsa,
  • sizi yatırım yapmaya veya fon toplamaya zorluyorsa,
  • Yasadışı menfaatler topluyor,
  • veya diğer yasa dışı durumlar.
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