CBRE Philippines Facilities Helpdesk Coordinator

Facilities Helpdesk Coordinator

CBRE Philippines

Pazarlıklı

Tesis içi - MakatiYeni Mezun/ÖğrenciÜniversite mezunuTam zamanlı

Paylaşmak

İş tanımı

Açıklama

Job ID

220531

Posted

15-May-2025

Service line

GWS Segment

Role type

Full-time

Areas of Interest

Digital & Technology/Information Technology, Facilities Management

Location(s)

Taguig - National Capital Region - Philippines

Facilities Helpdesk Coordinator (Taguig City)

CBRE is the global leader in commercial real estate services and investments. With services, insights and data that span every dimension of the industry, we create solutions for clients of every size, in every sector and across every geography. CBRE is the place where talented people who want to do impactful work can realize potential in every dimension.

CBRE Global Workplace Solutions (GWS)

As one of CBRE's core global businesses, Global Workplace Solutions (GWS) provides end-to-end services to occupier clients across the entire lifecycle of a building.

Our teams help companies improve their operations and reduce costs, through expert facilities management, project management, real estate and energy and sustainability services. Our dedicated teams work across all industries, and support clients ranging from global Fortune 500 companies to single, iconic buildings.

About The Role

As a CBRE Facilities Helpdesk Coordinator, you will work with clients, vendors, and contractors to ensure that facility tasks and work orders are complete.

This job is a part of the Facilities Management functional area which focuses on all aspects of the operations of a set of assets, providing support to the Property Managers regarding all repairs and investment plans.

What You’ll Do

Work with landlords, tenants, and service providers to make sure they implement and recognize all procedures, policies, and reporting formats.
Acknowledge all client inquiries and collect work orders.
Collect information reports to find out performance and progress status.
File work orders, proposals, department files, and other paperwork submitted by vendors.
Monitor activities that happen outside the building, such as proper waste disposal and recycling.
Follow instructions, short correspondence, and memos and ask clarifying questions.
Respond to common inquiries or complaints from clients, co-workers, and supervisors.
Use existing procedures to solve straightforward problems while having a limited opportunity to exercise discretion.
Impact through clearly defined duties, methods, and tasks are described in detail.
Deliver own output by following defined procedures and processes under close supervision and guidance.

About You

Bachelor's Degree or Vocational Graduate of any related course
Has at least 2 years of work experience as Facilities Helpdesk handling vendors, contractors, processing work orders, purchase orders and invoices.
Has background in Facilities Management Operations
Proficient in MS Office Applications
Amenable to work on a shifting schedule, 6 days a week, weekends/ holidays
Can start ASAP

So, what's in it for you?

Annual Merit Increase
Performance Bonus
7 days of sick leave credits (unused sick leave credits convertible to cash)
7 days of vacation leave credits (unused vacation leave credits will be rolled over the following year)
HMO and Life Insurance on Day 1
Autonomy in work - We support and reward creators and doers, encourage innovation and an entrepreneurial mind-set.
Inclusivity and Accessibility - We enable, value and embrace diverse perspectives across many dimensions
Safety and Well-Being - You'll be provided with the work environment, resources and tools to feel like your most productive self and offered support for your total wellbeing.

CBRE invites interested individuals to connect with us. Our company offers a dynamic work environment where employees can create non-linear career paths. We prioritize excellence and foster a collaborative culture built on shared values: respect, integrity, service, and excellence. We value diversity and encourage individuals to bring their unique perspectives and skills to our team. By joining CBRE, you will have the opportunity to chart your own career path and reach your full potential.

Apply

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