• We are looking for a detail-oriented and experienced Customs Broker – Importation Specialist based in the Philippines to manage import transactions and serve as the key liaison between the company and third-party customs brokers. The role ensures full compliance with Bureau of Customs (BOC) regulations, efficient documentation flow, and seamless communication to support timely import clearance and delivery.

• Serve as the primary point of contact between the company and third-party customs brokers, coordinating documentation and shipment clearance.
• Ensure all import documentation (Commercial Invoice, Packing List, Bill of Lading, Import Permit, etc.) is complete, accurate, and submitted to the broker in a timely manner.
• Monitor the end-to-end customs clearance process and follow up on the status of shipments with brokers and logistics providers.
• Coordinate with internal departments (e.g., Procurement, Finance, Warehouse) to gather accurate shipment details and ensure proper classification.
• Assist in resolving customs-related issues (e.g., hold orders, red lane alerts, discrepancy notices) with the help of the third-party broker.
• Maintain strong knowledge of Philippine import regulations, including BOC rules, PEZA/Batangas/Clark Freeport zone regulations (if applicable), and other relevant agency requirements (FDA, DENR, DTI, etc.).
• Ensure proper filing and archiving of all import documents in compliance with BOC audit requirements.
• Track broker performance and provide regular reports to management on delays, issues, and KPIs.
• Participate in customs audits, post-entry corrections, and broker compliance reviews.

Qualifications:

Education & Certification:

• Bachelor’s degree in Customs Administration, Logistics, or a related field.
• Licensed Customs Broker (Philippines) – required.

Skills:

• Strong understanding of BOC procedures, import laws, and related government agency permits.
• Proficient in trade documentation and tariff classification.
• Excellent communication and coordination skills.
• High attention to detail and accuracy.
• Proficient in MS Excel & Word