Customer Support Specialist

Tamaray People Solutions Corporation

₺14.1-17.6K[Aylık]
Tesis içi - Taguig1-3 Yıl TecrübeÜniversite mezunuTam zamanlı
Paylaşmak

İş tanımı

Açıklama

  • Assisting clients on their Australia visa applications
  • Communicating and consulting clients on their eligibility for Australia visa programs
  • Working with clients to obtain relevant documentation and information to fulfil the requirements of the visa programs
  • Monitoring and communicating the progress of clients’ application status and ensuring all documents are valid and/or updated
  • Respond to client queries promptly during the application process
  • Taking ownership of clients’ applications from initiation to visa outcome
  • Submission of clients’ applications with accurate and complete information and documentation in a timely manner
  • Communicating with and submission of applications to Australia immigration authority and professional bodies relevant to the visa programs
  • Be the subject matter expert in Australia visa programs
  • Continuous research on Australia migration policies and assessing the impact to the company and clients
  • Maintaining the company’s data library for seamless retrieval and reference to client files
  • Manage client complaints and feedback in an expeditious manner with the goal of client satisfaction in the company’s service standards 

Gereklilik

  • Bachelor Degree and above
  • Excellent command of spoken and written English
  • At least 2 years of working experience, preferably in an operational and client support role and/or immigration industry
  • Superb attention to detail and accuracy
  • Strong multi-tasking and organizational skills
  • Demonstrate professional, proactive and mature demeanor
  • Able to work independently and also be a team player by contributing solutions and enhancing collaboration within the team
Teknik becerilerMüşteri servisiİngilizce dili
Preview

Trisha Avila

RecruiterTamaray People Solutions Corporation

Üç gün içinde aktif

Çalışma konumu

Unit 1203 – 1204, Dunfeng Shipping Philippines Corporation. Unit 1203-1204, One Global Place, 5th Avenue, Corner 25th Street, Taguig City, 1631 Metro Manila, Philippines

Yayınlandı 29 May 2025

Bossjob Güvenlik Hatırlatması

Eğer pozisyon yurt dışında çalışmanızı gerektiriyorsa lütfen dikkatli olun ve dolandırıcılığa karşı dikkatli olun.

İş arayışınız sırasında aşağıdaki davranışlara sahip bir işverenle karşılaşırsanız, lütfen hemen bildirin

  • kimliğinizi saklıyor,
  • bir garanti vermenizi veya mülkünüzü tahsil etmenizi gerektiriyorsa,
  • sizi yatırım yapmaya veya fon toplamaya zorluyorsa,
  • Yasadışı menfaatler topluyor,
  • veya diğer yasa dışı durumlar.