Customer Service Representative -Telco Expert - Tarlac

Sutherland Philippines

Acil
₺10.7-17.9K[Aylık]
Tesis içi - Tarlac<1 Yıl DeneyimLise/LiseTam zamanlı
Paylaşmak

İş tanımı

  • Responsible for handling calls and providing customer support
  • Identify and relate with various customer needs and scenarios
  • Conduct issue identification and problem-solving meeting customer needs and satisfaction
  • Provide customers with cutting-edge service in a friendly, confident and knowledgeable manner
  • Remain updated in client and internal processes, technology applications, utilities, and products
  • Utilize various internal and client based tools and applications for customer management and servicing
  • Conduct data entry, documentation, and case management
  • Work and partner with others within a team-based environment
  • Achieve and maintain required metrics and goals
  • Adhere to company policies and procedures as described on the HR Handbook
  • Finished at least 2 years in college (or High School Graduate + relevant work experience)
  • Excellent English written and verbal communication skills
  • Working knowledge on computers, the Internet and the wireless network industry
  • Good customer service, multi-tasking and problem-solving skills
  • Ability to work on shifting (graveyard) schedules and weekends
  • Willingness to grow more within the company by performing other duties/projects that may be assigned
  • Willing to work onsite in TARLAC
Müşteri servisiİngilizce diliProblem çözme
Preview

Irene Nuguid

LeadSutherland Philippines

Bugün 6 Kez Yanıtla

Çalışma konumu

IT Park II, Sutherland Tarlac, IT Park II, Ninoy Aquino Monument, Highway Tibag Barangay Rd, Tarlac City, 2300 Tarlac, Philippines

Yayınlandı 05 March 2025

Benzer İşler

Daha fazla gör

Sutherland Philippines

>1000 Çalışan

BPO ve Çağrı Merkezi

İşe alınan iş ilanını görüntüle

Rapor

Bossjob Güvenlik Hatırlatması

Eğer pozisyon yurt dışında çalışmanızı gerektiriyorsa lütfen dikkatli olun ve dolandırıcılığa karşı dikkatli olun.

İş arayışınız sırasında aşağıdaki davranışlara sahip bir işverenle karşılaşırsanız, lütfen hemen bildirin

  • kimliğinizi saklıyor,
  • bir garanti vermenizi veya mülkünüzü tahsil etmenizi gerektiriyorsa,
  • sizi yatırım yapmaya veya fon toplamaya zorluyorsa,
  • Yasadışı menfaatler topluyor,
  • veya diğer yasa dışı durumlar.
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