Description

• Assist customers with inquiries and resolve issues in a timely manner.
• Provide product information and support to enhance customer satisfaction.
• Maintain accurate records of customer interactions and transactions.
• Collaborate with team members to improve processes and service delivery.
• Follow up with customers to ensure issues are resolved and satisfaction is achieved.

Requirements

• Educational Qualifications: Bachelor’s degree in a relevant field preferred.
• Experience Level: 1–3 years of experience in customer service or related roles.
• Skills and Competencies: Strong communication and interpersonal skills.
• Skills and Competencies: Ability to handle difficult situations and provide effective solutions.
• Qualities and Traits: Strong problem-solving skills and attention to detail.
• Working Conditions: Typical office environment with regular business hours.