Responsibilities:

• Respond to customer questions via phone, email, or chat.
• Handle complaints and resolve issues efficiently.
• Provide accurate information about products and services.
• Maintain records of interactions and transactions.
• Escalate complex issues when needed.

Qualifications:

• High school diploma or equivalent.
• Strong communication and problem-solving skills.
• Experience in customer service preferred.
• Proficient with basic computer applications and CRM systems.