• Assist customers with inquiries and provide solutions to issues.
• Maintain a positive, empathetic, and professional demeanor at all times.
• Manage incoming calls and customer service inquiries effectively.
• Document customer interactions in the database accurately.
• Collaborate with team members to improve overall customer satisfaction.

Requirements

• Educational Qualifications: High School Diploma or equivalent
• Experience Level: 0–2 years
• Skills and Competencies: Strong customer service skills
• Qualities and Traits: Excellent communication and interpersonal skills
• Responsibilities and Duties: Ability to work in a fast-paced environment
• Working Conditions: Shift work may be required