• Handle inbound and outbound calls for scheduling appointments.
• Provide exceptional customer service and support to clients.
• Maintain accurate records of appointments and customer interactions.
• Assist clients with inquiries and resolve any issues related to scheduling.
• Work collaboratively with team members to enhance service quality and efficiency.

Requirements

• Educational Qualifications: High School diploma or equivalent
• Experience Level: 1-3 years in a customer service or call center role
• Skills and Competencies: Proficient in English language and effective communication
• Skills and Competencies: Strong customer service skills
• Skills and Competencies: Experience with scheduling and appointment management
• Qualities and Traits: Friendly demeanor and strong problem-solving abilities
• Working Conditions: Fast-paced call center environment