• Provide exceptional customer service and support to clients through various channels.
• Respond to customer inquiries in a timely and professional manner.
• Resolve customer issues effectively and efficiently, ensuring satisfaction.
• Maintain detailed records of customer interactions and transactions.
• Collaborate with team members to improve service processes and enhance customer experience.

Requirements

- Completed at least 2 years in college with no back subjects

- At least 18 months BPO experience

- Must have excellent communication skills

- Must be willing to work onsite in BGC, Taguig City

- Willing to work on shifting schedule

Recruitment Process and Required Score

1. Talkpush Registration/Pre-Screening

2. Talkscore Assessment - B1

3. HRI

4. Versant Oral/Written - B2

5. Ops Interview

6. Job Offer