• Assist customers with inquiries and complaints via phone, email, and chat.
• Provide accurate information about products and services.
• Maintain customer records and document interactions.
• Resolve issues efficiently while ensuring customer satisfaction.
• Collaborate with team members to enhance service quality.
• Follow up on customer feedback and issues as needed.

Requirements:

• Educational Qualifications: High/Senior High School diploma is required.
• Experience Level: Fresh graduates or students are encouraged to apply.
• Skills and Competencies: Strong command of the English language, excellent communication, and problem-solving skills.
• Responsibilities and Duties: Assist customers, resolve inquiries, and provide support via various channels.
• Working Conditions: Office environment with standard working hours; may include shifts.
• Qualities and Traits: Patient, empathetic, and a positive attitude are essential.