Intelegencia Customer Service Representative

Intelegencia

₺14.4-18K[Aylık]

Tesis içi - RizalExp GerekmiyorDiplomaTam zamanlı

Paylaşmak

Çalışan Takdiri ve Ödüllendirme
Performans bonusu, Teşvikler
Devletin Zorunlu Sağladığı Faydalar
13. Ay Ödemesi, Çalışan Kredisi, Pag-Ibig Fonu, Ücretli tatil, Philhealth, SSS/GSIS
Sigorta Sağlık ve Wellness
HMO
Avantajların Avantajları
Şirket Ekipmanları, Ücretsiz yemekler
İzin ve İzin
Doğum Günü İzni, Hastalık İzni, Tatil İzni

Devamını oku

Handle incoming calls, emails, or chats from customers regarding their financial accounts (e.g., balance inquiries, transaction issues, loan status, card activation).
Provide accurate information and resolve customer issues in a timely and professional manner.
Document customer interactions and update account information using internal systems.
Escalate complex issues to higher-level support or back-office teams when necessary.
Ensure compliance with company policies, procedures, and regulatory requirements.
Meet or exceed customer satisfaction and quality metrics.

At least 2 years in college or completed a vocational/short course.
With or without BPO experience (experience in financial accounts is a plus).
Good English and Filipino communication skills.
Strong problem-solving skills and attention to detail.
Willing to work onsite and on shift schedules (including weekends and holidays).

İngilizce diliMüşteri servisiProblem çözmeTakım oyuncusuTeknik becerilerÇağrı MerkeziGüçlü çalışma etiğiFinansal Okuryazarlıkİnsanların becerileri