• Provide excellent customer service and support to clients via phone, email, or chat.
• Assist customers with product inquiries, orders, and complaints to ensure satisfaction.
• Document and track customer interactions and feedback using the CRM system.
• Collaborate with other team members to resolve complex customer issues.
• Stay updated on product knowledge and company policies to effectively assist customers.

Requirements

• Educational Qualifications: Bachelor’s degree in a relevant field preferred.
• Experience Level: 0–2 years of experience in customer service.
• Skills and Competencies: Strong verbal and written communication skills.
• Qualities and Traits: Positive attitude and able to work in a team environment.
• Responsibilities and Duties: Ability to handle multiple tasks and prioritize effectively.