Description

• Provide outstanding customer service and support to clients via phone, email, and chat.
• Assist customers with inquiries regarding products and services, ensuring their needs are met.
• Efficiently schedule appointments and manage customer orders in a timely manner.
• Utilize problem-solving skills to address customer concerns and resolve issues effectively.
• Collaborate with team members to improve processes and enhance overall customer experience.

Requirements

• Educational Qualifications: Bachelor’s degree in a relevant field preferred.
• Experience Level: 0–2 years (entry-level position).
• Skills and Competencies: Strong English language proficiency.
• Skills and Competencies: Excellent customer service and interpersonal skills.
• Skills and Competencies: Effective scheduling and organizational abilities.
• Qualities and Traits: Strong work ethic and ability to work as part of a team.
• Skills and Competencies: Familiarity with technical tools and software, including Salesforce.