Description

• Provide excellent customer service support via phone, email, and chat.
• Assist customers with inquiries and resolve issues promptly and professionally.
• Document customer interactions accurately in the system.
• Collaborate with team members to ensure customer satisfaction.
• Stay updated on product knowledge and company policies.

Requirements

• Educational Qualifications: Bachelor’s degree or at least 2 years completer in college.
• Experience Level: Entry-level (0–2 years).
• Skills and Competencies: Strong communication and interpersonal skills.
• Qualities and Traits: Customer-focused with a positive attitude.
• Responsibilities and Duties: Ability to handle multiple tasks in a fast-paced environment.
• Working Conditions: Mostly office-based with potential for remote work.