Description

• Provide outstanding customer service to clients via phone and email.
• Assist customers with inquiries and resolve issues efficiently.
• Maintain knowledge of products and services to effectively assist customers.
• Document customer interactions and feedback in the company database.
• Collaborate with team members to improve service delivery and customer satisfaction.

Requirements

• Educational Qualifications: High School Diploma or equivalent
• Experience Level: 0–2 years
• Skills and Competencies: Proficient in English Language, excellent Customer Service skills
• Skills and Competencies: Experience in Call Centre or Back Office Support is a plus
• Qualities and Traits: Strong Organizational Skills and attention to detail
• Qualities and Traits: Ability to work well in a team environment