• Assist customers with inquiries and provide excellent service.
• Resolve customer complaints in a timely and effective manner.
• Maintain customer records and process transactions accurately.
• Communicate effectively with team members and other departments.
• Continuously improve customer interaction techniques.

Requirements

• Educational Qualifications: Bachelor’s degree in a related field preferred
• Experience Level: 0–2 years
• Skills and Competencies: Strong communication and interpersonal skills
• Skills and Competencies: Problem-solving and adaptability
• Skills and Competencies: Technical proficiency in customer service tools
• Qualities and Traits: Willingness to learn and grow
• Working Conditions: Fast-paced environment with various customer interactions