• Provide excellent customer service through various channels including phone, email, and chat.
• Resolve customer issues efficiently and effectively to ensure a positive experience.
• Maintain accurate records of customer interactions and transactions.
• Educate customers about products and services, as well as company policies.
• Collaborate with team members to enhance customer service processes.

Requirements

• Educational Qualifications: High School Diploma or equivalent
• Experience Level: 0–2 years of experience in customer service
• Skills and Competencies: Strong communication and interpersonal skills
• Responsibilities and Duties: Ability to multitask and manage time effectively
• Qualities and Traits: Positive attitude and strong problem-solving skills
• Working Conditions: Availability to work flexible hours, including weekends