• Handle customer inquiries and provide assistance via phone, email, or chat.
• Resolve customer issues efficiently and communicate solutions clearly.
• Maintain a high level of professionalism in all interactions with customers.
• Document customer interactions and feedback accurately in the system.
• Collaborate with team members to improve customer service processes.

Requirements

• CSR/ENCODER
• ASSIGNMENT AREA: SAN JUAN CITY
• Educational Qualifications: High School Diploma or equivalent
• Experience Level: 0–2 years (Fresh Graduates are welcome)
• Skills and Competencies: Proficient in English Language
• Skills and Competencies: Strong Customer Service orientation
• Skills and Competencies: Excellent Problem Solving abilities
• Qualities and Traits: Strong Work Ethic and positive attitude