• Assist customers with inquiries, product information, and order management.
• Resolve customer complaints efficiently and effectively to ensure satisfaction.
• Maintain records of customer interactions and transactions.
• Provide feedback on the efficiency of the customer service process.
• Collaborate with team members to enhance service delivery.

Requirements

• Educational Qualifications: Diploma or equivalent in a relevant field.
• Experience Level: No experience required.
• Skills and Competencies: Strong communication and interpersonal skills.
• Qualities and Traits: Customer-focused with a positive attitude.
• Working Conditions: Ability to work in a fast-paced environment.