• Assist customers with inquiries and provide accurate information regarding products and services.
• Resolve customer complaints efficiently and effectively to ensure satisfaction.
• Collaborate with team members to maintain a high standard of customer service.
• Document customer interactions and feedback for process improvement.
• Promote company products and services to enhance customer experience.

Requirements

• Educational Qualifications: Bachelor's degree in a relevant field preferred.
• Experience Level: With or without experience
• Skills and Competencies: Proficient in English; strong customer service skills; ability to work as a team player.
• Qualities and Traits: Excellent communication skills; problem-solving mindset; adaptability to changing environments.
• Responsibilities and Duties: Ability to handle multiple tasks and prioritize effectively.