• Assist customers with inquiries regarding products and services.
• Resolve customer complaints and issues in a timely manner.
• Provide product knowledge and training to customers.
• Contribute to a positive team environment by collaborating with colleagues.
• Document interactions and feedback in the customer relationship management system.

Requirements

• Educational Qualifications: Bachelor’s degree in a relevant field or equivalent experience.
• Experience Level: with/without years (Fresh Graduates are encouraged to apply).
• Skills and Competencies: Excellent communication and interpersonal skills.
• Qualities and Traits: Strong problem-solving abilities and a customer-focused mindset.
• Responsibilities and Duties: Ability to handle high volume of customer inquiries efficiently.
• Working Conditions: Comfortable working in a fast-paced office environment.