Customer Service Representative

Lexie Staffing co.

₺14.5-21.8K[Aylık]

Tesis içi - Quezon CityExp GerekmiyorLise/LiseTam zamanlı

Paylaşmak

Ödenekler
Yemek Harcırahı
Çalışan Takdiri ve Ödüllendirme
Performans bonusu, Teşvikler
Devletin Zorunlu Sağladığı Faydalar
13. Ay Ödemesi, Çalışan Kredisi, Pag-Ibig Fonu, Ücretli tatil, Philhealth, SSS/GSIS
Sigorta Sağlık ve Wellness
HMO
Avantajların Avantajları
Uyku Odaları, İyi Stoklanmış Kiler
İzin ve İzin
Hükümetin Zorunlu İzin, Hastalık İzni, Tatil İzni
İş-Yaşam Dengesi
Esnek saatler

Devamını oku

Respond promptly to customer inquiries via phone, email, chat, or in person
Provide accurate, valid, and complete information by using the right tools and methods
Handle customer complaints, provide appropriate solutions and alternatives within time limits, and follow up to ensure resolution
Maintain customer records by updating account information
Process orders, forms, applications, and requests
Identify and assess customers’ needs to achieve satisfaction
Follow communication procedures, guidelines, and policies
Collaborate with internal departments to resolve complex issues
Go the extra mile to engage customers and enhance their experience

At least High School Graduate old curriculum or SHS
Proven customer support experience or experience as a client service representative
Strong phone contact handling skills and active listening
Familiarity with CRM systems and practices
Customer orientation and ability to adapt/respond to different types of personalities
Excellent communication and presentation skills
Ability to multi-task, prioritize, and manage time effectively
Basic computer proficiency (MS Office, email, etc.)

İngilizce dili